Sheetal Thakur

Objective:

To work effectively and efficiently with ability to link responsibilities to the business strategies and to utilize my skills and experience for the betterment of the company.

Profile:

· Had done Bachelors in Computer Application and aspiring to work in challenging environment in the role of customer service and client handling.

Presently working in Orion ropes Pvt. Ltd. as Senior Sales Coordinator
Has Worked in Teleperformance ((Bharti Airtel Limited.) as Assistant Manager of Customer Care from August 2007 to May 2009.

Worked in Teleperformance (Bharti Airtel Limited.) as a Subject Metter Export (9 months).
Worked as a as Subject Matter Expert of Customer Care Teleperformence
Also worked as a Product Trainer.
Got opportunity to work with First Source ltd as Team Leader.

Experience :

Total experience of

BPO Industry : 3.10 year of experience in BPO.

Teaching Experience : 1 Year in English Medium School.

PROFESSIONAL EXPERIENCE:

Organization : Orion ropes Pvt. Ltd

Duration : currently working

Designation : Senior Sales Co-ordinator

Description:

Orion Ropes Pvt. Ltd. is a leading manufacturer & exporter of Steel Wire Ropes.

Having an International Presence, Orion shares mutual business tie-ups with big leading industries.TUV India Pvt. Limited (TUV) to cover requirements of ISO 9001: 2000.B.I.S. to cover manufacture of Engineering Ropes to IS 2266/02.Directorate General Factory advice Service and Labour Institute (IDLR) confirming to various specifications like-Indian Standard (BIS),British standard (BS),German Standard (DIN),U.S. Federal, Russian Standard (Gost),Japanese Standard (JIS), American Petroleum Institute (API),International Standard (ISO)

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